What Information Do We Collect

We collect two types of information from you on our website, on application, through email and through our service providers. Personal information which includes information that identifies you personally, such as for example your name and email address. We also collect Other Information which does not identify you personally, such as for example gender, country of residence.

In order to purchase our products it is necessary for you to provide Personal Information like your name, email Address, mailing address, phone number, credit card details and other personally identifying information. If you do not provide Personal Information when purchasing our products we cannot confirm your purchase.

When you register in Localz.co or in Localz app we ask for basic information including your name, address, and other information such as your sign up location. If you sign up using social network accounts such as Facebook, Twitter, Google +, etc. we may also collect information that you have chosen to make available in your account’s Privacy Settings, including personal information such as the email address you used to register, your username, Other information such as your account picture, friend list or any other personal or other information you have chosen to make available.

In most cases in your Profile Details you might also include pictures and other personal information such as personal biography.

When you visit Localz.co or download the Localz application our server automatically recognizes and collects your IP address, which is assigned by your internet service provider and does not identify you personally. To help us analyze the usage of our website, application and to send you more relevant information we might collect information such as your frequent searches and bookings. For example if you frequently visit a specific city we might send you special notices listing tours and offers including that specific city. If you are subscribed to any of our social marketing channels, such as emails, newsletters, etc. it is necessary for you to provide personal information such as your name, email address and other information such as the country of your residence.

In some cases we may also ask for other Information such as demographic data, including your home country, gender, age, travel habits, etc. We also use cookies (as discussed below) to collect information about the performance and usability of our websites.

You can contribute to the site in a number of different ways, including writing reviews, uploading photos, filling out your public profile, and rating other users' contributions. We may store these contributions (your "Profile"), display them to other users, and use them for promotional purposes. Note that if you include Personal Information in your Profile, it can be used and viewed by others. We are not responsible for the information you choose to include in your Profile, however it will be reviewed before posting it. All the information including any non-respectful, rude and non-relevant comments and/or pictures will not be posted on the website and in the application.

How We Use Cookies

Cookies are usually small pieces of information, given ID tags that are stored in user's web browser while the user is browsing that website. Cookies only identify your computer, they do not personally identify you.

At Localz we use cookies to store your preferences, record session information, have information on how you access our website, etc. We also use cookies to analyze the effectiveness of our social marketing, email communications, website offerings and advertisements.

Most website browsers give you the option to turn off your cookies, however turning off the cookies might limit your options of using our website. You can learn more about your web browser cookies by going to following websites:

Chrome: - https://support.google.com/chrome/answer/95647?hl=en&p=cpn_cookies

Internet Explorer: -http://windows.microsoft.com/en-us/windows/cookies-faq#1TC=windows-7

Safari: - https://support.apple.com/kb/PH5042?locale=en_US

Firefox: - https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

How We Use and Disclose Your Personal Information

We use your Personal Information in the following ways:

Tour Guides

  • To present you to the tourists when you make an offer
  • To provide with the information about the tours
  • To send you email marketing messages and information
  • To transfer payments to your account
  • To ensure you receive the payments


  • To present you to the tour guides who correspond to your requested tour requirements
  • To provide you with the information you request about our tours
  • To send you email marketing messages and information
  • To confirm your purchases
  • To ensure you are correctly billed
  • To target content on our website which correspond to your specific interests

You will be able to choose the use and disclosure of your personal information for marketing purposes.

If you connect to Localz using any Social Network, we may show you Localz information shared, posted, reviewed by your friends. If you have social network friends who are also using Localz, they can share information about you with Localz using the Social Network. You can control the sharing from your social network account Privacy Settings.

You may also choose to share information with Localz through different social network accounts. Note that when you share information to those websites, it is governed by their Privacy Policy.

We may also use or disclose Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, or that of our tourists, tour guides, you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain.

We may use and disclose Other Information for any purpose. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information, as long as it is so combined.

Security Measures

At Localz we try to ensure that your Personal Information is secured.

We use industry standard encryption protocols when receiving and transferring your Personal Information.

We try to store your Personal Information in secure operating environments that are not accessible to general public. We also have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your Personal Information by our employees or third parties.

However, no data transmission over the Internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an unconditional assurance that the information you provide to us will be secure at all times. Localz will not be held responsible for events arising from unauthorized access to your Personal Information. We will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. Localz will then seek to investigate whether the security breach was related to the data transmissions from or to Localz and let you know what steps can be taken and have been taken to help rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required.

Messaging through Localz

Localz provides a method for communicating with tour guides in our system. All the messaging and discussion takes place through our system and we may monitor the messages to ensure that both sides are served properly. In cases of using innapropriate, non-respectful and offensive terms you will be contacted and blocked from the system. The monitoring of the messages also ensures the compliance of terms and conditions of Localz.

Changes to Our Privacy Policy

Localz has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting Us

For some Localz services you can access and update your registration and Personal Information online.

To correct or update any other Personal Information, or if you have questions about Localz Privacy Policy, feel free to contact us.